Privacy Policy

The following meanings apply to terms used throughout this Privacy Policy:

Delivering and improving the Platform involves collecting several kinds of information.

Personal Information

During your use of the Platform, we may request information that identifies you or enables us to contact you, such as:

• Your name
• Your email address
• A profile picture you choose to provide

We may send newsletters, marketing messages, promotional materials, or other information that could interest you. To opt out, use the unsubscribe link.

Activity Data

When you visit or access the Platform, we may gather information transmitted by your browser. This can include your IP address, browser type and version, visited pages, the date and time of your visit, time spent, unique device identifiers, and diagnostic information. Access from a mobile device may also provide its type and ID, mobile operating system, mobile browser type, and other diagnostic information.

Cookie Information

Browser Cookies support the operation of the Platform. For example:

• Session Cookies: enable the Platform to operate.
• Preference Cookies: retain your preferences and settings.
• Security Cookies: support security functions.

Customer Data

Using AffiliationOS to track conversions or manage affiliates may involve collection of the following through our client-side and server-side integrations:

1. Customer details, including a name, email address, profile picture or avatar, and an external identifier supplied by your database.
2. Technical details, including browser and device information, geographic location, referrer URL, and IP address, unless applicable law prohibits their collection.

We use this information to deliver campaign and affiliate program analytics. It is securely stored so that you and your authorized team members can access it.

The data AffiliationOS collects is used for the following purposes:

• delivering and maintaining the Platform;
• informing you of changes to the Platform;
• enabling interactive features you elect to use;
• assisting you through customer support;
• evaluating and improving the Platform;
• monitoring use and identifying, preventing, and resolving technical problems;
• carrying out the purposes for which you supply the data;
• fulfilling contracts, including billing and payment collection;
• sending account and subscription notifications;
• sharing relevant news and offers, unless you have opted out;
• using it in ways explained at the time you provide it;
• pursuing any other purpose to which you consent.

We take the protection of your Personal Information seriously and use commercially acceptable technical and organizational safeguards. These safeguards are designed to:

• protect information against unauthorized access, disclosure, alteration, or loss;
• limit access to information to authorized people and systems for permitted purposes;
• protect information while it is transmitted and stored;
• support the secure operation of the Platform and the handling of information.

However, no method of transmission over the Internet or electronic storage is completely secure. Although we work to protect your Personal Information, we cannot guarantee its absolute security.

Personal Information is kept only for the time needed to fulfill the purposes set out in this Policy. We retain and use it where necessary to meet legal obligations, settle disputes, and enforce our agreements and policies.

We ordinarily keep Activity Data for less time, unless it is needed to enhance security, improve functionality, or satisfy legal requirements for longer retention.

Personal information gathered by us or supplied by you may be disclosed as follows:

Disclosure for Law Enforcement

The law or a valid request from a public authority may require us to disclose Personal Information.

Business Transaction

A merger, acquisition, or sale of assets involving us or our subsidiaries may result in Personal Information being transferred.

Other Cases

• with our subsidiaries and affiliates;
• with contractors, service providers, and third parties that support our business;
• to carry out the purpose for which you supply the information;
• to display your company logo on our website;
• for a purpose explained when you supply it, or one you consent to;
• to safeguard the rights, property, or safety of AffiliationOS, our customers, or others.

We may engage outside companies or individuals to support the Platform, deliver it on our behalf, carry out related services, or assist in analyzing how it is used.

Access to Personal Information by these third parties is limited to tasks they perform for us. They must not disclose that data or use it for any other purpose.

Information about you, including Personal Information, may be sent to and stored on computers located outside your state, province, country, or jurisdiction. The data protection laws in those locations may differ from those that apply where you live.

When you supply information from outside the United States, we transfer that information, including Personal Information, to the United States for processing. Accepting this Policy and then submitting your information signifies your agreement to that transfer.

We will take reasonably necessary measures to handle your data securely and in accordance with this Policy. Transfers of Personal Information will occur only with adequate controls in place.

Individuals in the European Union or European Economic Area have rights under the General Data Protection Regulation (GDPR).

Your Privacy Rights

Email support@affiliationos.com to request access, updates, restrictions, or deletion of the information we keep about you. Your rights may include:

• obtaining access to your Personal Information held by us;
• asking us to correct information that is inaccurate or incomplete;
• having your data deleted when certain conditions apply;
• restricting processing or objecting to it;
• obtaining your data in a portable format readable by machines;
• revoking consent without affecting the lawfulness of earlier processing.

Before acting on a request, we may confirm your identity. Restriction or deletion of data may prevent access to some Platform features. You may also lodge a complaint with your local Data Protection Authority.

Controller and Processor Responsibilities

For AffiliationOS tracking deployed on your website, you are the data controller and we are the data processor. Your controller responsibilities include obtaining valid consent, explaining to users which data is collected and for what purpose, and handling their privacy requests. In our processor role, we handle data on your behalf following your instructions, apply appropriate safeguards, and provide required assistance with GDPR compliance.

Residents of California may inquire about the data we collect, ask for its deletion, and request that it not be sold or shared. You may ask us to provide:

• the types and specific items of personal information we have collected;
• the categories of sources supplying that information;
• the business or commercial reasons for collecting it;
• the categories of third parties receiving shared information;
• the categories of information disclosed for business purposes.

These information requests may be submitted no more than twice in any rolling twelve-month period. Our responses may cover only the information collected in the preceding twelve months.

Upon a deletion request, we will remove the information held on the date of your request and instruct service providers to do likewise, subject to legal exceptions. We may fulfill deletion through de-identification, and certain functions may become unavailable as a result.

Personal Information is neither sold nor rented by us.

To exercise your rights, submit your requests to support@affiliationos.com.

Under the California Online Privacy Protection Act (CalOPPA):

• anonymous visits to the Site are available where permitted by the Platform;
• the link to this Policy contains the word "Privacy";
• this page will notify users of changes to the Policy;
• users can update their personal information by contacting support@affiliationos.com.

We respect active Do Not Track signals from browsers where applicable. Your browser's preferences or settings allow you to turn Do Not Track on or off.

We may periodically revise this Privacy Policy. Notice of a revision will be provided by publishing the updated Policy here. Before a change takes effect, we may also send an email or display a prominent notification within the Platform.

Please check this Policy regularly. Revisions take effect when published on this page.

For questions concerning this Privacy Policy, reach us at contact@affiliationos.com.